Proactive Protection Since 1968

ProTELEC is Western Canada's proactive security partner — live operators in our own Winnipeg Emergency Monitoring Centre see threats early, warn them off, and dispatch a verified response.

49.8951ºN  97.1384ºW
Cushman & Wakefield Winnipeg Stevenson Trellis Society Camrose County PACE Solutions
What we do

ProTELEC integrates alarms, video, access and employee safety into one proactive protection system — monitored 24/7 from our own Winnipeg centre.

Layered, Proactive
Site Protection
01

Prevent Incidents

Rings of protection around your property let us act pre-emptively — before glass breaks, not after.

Live 24/7 Operators

Real people in our ULC-listed, Five Diamond Winnipeg centre — never an outsourced call centre reading a script.

Verified Dispatch

Operators visually verify the threat, so police respond to a crime in progress — priority, not a maybe.

One Integrated System

Intrusion, cameras, access, fire and environmental in a single auditable platform — one partner, one number.

Every layer, one company

Services

Designed, installed, and monitored by the same people. From video deterrence to lone-worker safety — nine integrated services connect your sites to one Winnipeg Emergency Monitoring Centre. One partner, one number, 24/7.

Book a Free Assessment
01

Video Deterrence

+

Operators see intruders live at your fence line, warn them off through your speakers, and dispatch police to a visually verified crime — most incidents end before anyone touches a door.Learn more →

02

Alarm & Intrusion

+

Commercial-grade intrusion detection monitored 24/7/365 from our own Winnipeg centre — answered in two rings and escalated exactly the way you specify.Learn more →

03

ULC Fire & Sprinkler

+

ULC-S561 compliant fire and sprinkler monitoring with certificates issued — the fire department notified, often within 30 seconds.Learn more →

04

Access Control & Intercom

+

Manage doors, credentials and visitors across every site — with video intercom, remote door control and a full audit trail.Learn more →

05

Environmental & Water

+

Water, temperature and power monitoring that catches a weekend leak before it costs you a floor — alerts routed to the right person immediately.Learn more →

06

CheckMate Employee Safety

+

Automated check-ins for lone and remote workers, backed by live operators — 8,500+ workers protected, 3.8 million safety checks a year.Learn more →

07

Health & Safety Reporting

+

Digital reporting and management tools that keep your safety program current, auditable and ready for inspection.Learn more →

08

After-Hours Call Answering

+

Your phones answered around the clock by our operators — dispatch, logging and morning reports handled your way.Learn more →

09

Guard Response

+

Mobile guards dispatched for alarm response, employee escorts and scheduled site checks — real presence when you need it.Learn more →

Proactive Video Deterrence

Someone just crossed your fence line.
Here's the next 108 seconds.

Security camera view of an intruder at a fence line
CAM 02 — Perimeter · North Yard REC · 02:41:07
Subject detected
“You are being watched. Leave the property now.”
Live talk-down — Operator 7, Winnipeg

Response en route to a verified incident.

No entry. No loss. Report on your phone by 2:45 a.m.
02:41:07

Seen

Perimeter analytics flag the subject. An operator in Winnipeg is eyes-on in seconds — before glass breaks.

02:41:31

Warned

Lights flash. A live voice over your speakers. Most intruders leave right here — no police callout, no fine.

02:42:49

Stopped

Mobile response dispatched to a verified incident — and police notified of a crime in progress.

Illustrative scenario — the mechanism is how monitored video deterrence operates: perimeter analytics, a live Winnipeg operator, voice-down, verified escalation.

The Monitoring Centre

Never Outsourced.
Never Asleep.

Alarm Monitoring

Answered in two rings, escalated your way — 24/7/365 from our ULC-listed, Five Diamond centre. We've never outsourced a single alarm.

Live Video Monitoring

Operators eyes-on in seconds, with live talk-down over your speakers — most incidents end before anyone touches a door.

CheckMate Employee Safety

Automated check-ins protect 8,500+ lone workers around the clock — 3.8 million safety checks a year.

Environmental Monitoring

Water, temperature and power alerts before damage spreads — a weekend leak shouldn't cost you a floor.

After-Hours Call Answering

Your phones answered by our operators — dispatch, logging and reporting handled the way you specify.

Guard Response

Mobile guards dispatched for alarm response, escorts and site checks — real presence when you need it.

Explore Our Services
Intrusion alarm — Zone 4
Verified alarm, escalated per your call list
Operator responding
Answered2nd ring — 02:41:12
EscalationCall list A · keyholder notified
CAM 02 — North Yard
Operator eyes-on, live talk-down ready
Live — recording
AnalyticsPerimeter — person detected
ResponseVoice-down & strobe armed
CheckMate — lone worker
S. Miller checked in safely
On schedule
Last check-in14:30 — OK
Next check15:00 · auto-escalates if missed
Environmental — Mechanical room
Moisture detected at floor sensor
Alert — 02:14 a.m.
Temperature4°C and falling
ActionOn-call contact reached
After-hours line
Call answered and dispatched your way
Answered — 2nd ring
CallerTenant — Unit 214
LoggedReport in your inbox by 7 a.m.
Guard response
Mobile patrol dispatched to site
En route — ETA 8 min
TaskAlarm response · site check
Last patrolDoor 3 secured — 01:12
Switching is one call

Your provider was sold.
Again.

AAA sold to MTS. MTS absorbed into Bell. AlarmForce, ADT, Price’s, The Monitoring Centre — all folded into TELUS. And in October 2025, Bell exited security entirely. Every time, the local expertise and relationships get left behind — and you become another account number in a massive database.

ProTELEC has had one name, one family, and one Winnipeg monitoring centre for 57 years. We’ll keep the equipment that works and handle the entire transition.

Make the Switch
AAA AlarmsSold to MTS — 1998
MTS SecurityAbsorbed into Bell — 2016
AlarmForceBell, $182M — West flipped to TELUS — 2018
ADT CanadaTELUS, ~$700M — 500,000 accounts — 2019
Price’s AlarmsAcquired by TELUS — 2020
The Monitoring CentreWound down into TELUS — 2024–25
Bell Smart HomeBell exits security — accounts sold to a.p.i. Alarm — Oct 2025
ProTELECSame family since 1968
46% of our customers have stayed 15+ years — 1,000 of them for over 25.
Family owned since 1968

Three generations.
One name on the door.

ProTELEC is still owned and run by the same Winnipeg family that founded it in 1968 — the people who answer to you, not to a head office three provinces away.

The ProTELEC leadership team The ProTELEC family — Winnipeg, since 1968
Industries

Built for Western Canada

Education campuses, government facilities, healthcare, retail, industrial yards, multi-family property and cannabis retail — protected by one local team since 1968.

Education Government Healthcare Retail Industrial Property
Management
Cannabis
Retail
900+Organizations protected
8,500+ workers monitored
3.8M+ safety checks in 2024
Client Testimonials
“
St. John Ambulance utilizes ProTELEC Alarms in both of our Brandon and Winnipeg locations… Their service has been professional, and they are excellent to work with. We feel reassured with the additional layers of security that ProTELEC provides.
St. John AmbulanceCheckMate, security cameras, alarm systems & monitoring — Brandon & Winnipeg
“
Camrose County has been using ProTELEC CheckMate to successfully and safely monitor our remote employees around the clock… It’s been great knowing that all employees are making it home at the end of the day.
Camrose CountyCheckMate employee safety monitoring — Alberta
“
They have supported us in quickly getting security up and running in multiple locations and always respond quickly and efficiently… always available to answer any questions or help us navigate any issues that pop up.
Trellis SocietyMulti-site security & monitoring
Free assessment

Ready for 2:41 a.m. — so you never have to be.

A senior specialist evaluates your setup, identifies gaps, and gives you a straight plan — no pressure, no obligation.

1-866-949-1415 — a person answers
Thanks — we'll call you within one business day.